Services

Every hotelier has to be aware of the significance of asset and financial management of the property. Poor management of finances and assets can degrade the value of the property. To enhance the return on investment, a hotelier must understand the benefits and drawbacks before investing. The cash flow and the revenue generators have to be monitored cautiously. With our consultancy services, we offer our clients with creative insights to increase, enhance and develop a hotel asset's ability to optimize ROI. With a deep understanding of the market, we assist our clients to form strategies to swiftly carry out the operations.

How we help hoteliers to manage their assets?

• Property analysis and refurbishment decisions
• Working with property's management to optimize the overall performance.
• Helping the clients to build a detailed financial tracking model.
• Strategic lodging methods
• Identification of revenue generators and assisting the property to reach its goals.
• Assisting clients with tactical and strategic decision making.

Operating a property requires a persistent supply of resources. From finances to staff and inventory, cautious acquisition of resources is important in the hospitality sector. A hospitality property is in constant need of supply and with our consultancy services, we ensure an uninterrupted supply of resources by guiding the hoteliers to undertake prudent decisions regarding the procurement of resources.

How we help our clients to undertake procurement decisions?

• Budgeting and cost planning decisions to ensure the optimum ROI
• Staff procurement decisions
• Furniture, fixtures and equipment procurement management
• Operating supplies and equipment acquisition decisions

A swift functioning of routine operations can be a cumbersome task in the hospitality industry. From ensuring accuracy in accounts to carrying out a marketing strategy and monitoring the front desk operations, a hotelier has to align it all. Considering the diverse nature of the operations, we assist our clients in identifying the industry's best practices and implementing them to stand out among the competitors.

 How we provide support to our clients in operating the property

• Staffing and hiring decisions
• Front desk management
• Human resource enhancement decisions
• Monitor operational progress
• Assisting the hotelier in defining operational goals and standards

Hotel guests these days are looking for more than just a place to stay, they expect to optimize their leisure time at the hotel.  By understanding the dynamic psychology of guests we tend to encourage our clients to enhance the recreational section of the property. Offering these extra services to the guests can be prolific for the hotel and we understand the potential of leisure activities in increasing the ROI of the hotel. Through our consultancy services, we encourage our clients to determine effective recreational activities to offer their guests.

How we help our clients to determine recreational activities

• Spa and health club consultancy
• Entertainment consultancy
• Sports consultancy
• Family entertainment development
• Pool development
• Event Management

With the booming hospitality industry, the reliance of hotels on information technology is here to stay. IT services offered by the hotels are a win-win situation for both, the guests and the hoteliers. A hotel without appropriate IT practices not only lacks an organizational structure but also loses potential clients. With growing dependence of hospitality industry on the technical services, we provide our clients with information technology consultancy services to guide them in evaluating the best IT practices to organize their property, to coordinate better with the sponsors, to facilitate in self-booking and many more. Through crafting an amalgamation of assured IT services, we ensure that our clients face the challenges in the most optimal manner.

How we assist our clients in the application of effective IT practices

• Scrutinizing the existing IT practices and systems
• Evaluating overall effectiveness
• Developing and enhancing IT practices
• Implementing effective practices and systems

Overviewing the implemented practices and measuring efficiency

Constructing and establishing a hotel is a technical aspect that requires the assistance of diverse professionals. Hospitality industry being a technological ecosystem demands a cautious assessment of the resources. Be it establishing a new property or refurbishing the existing one, technical guidance has always been a requisite. We hold awareness about the complexities in the designing and building of the property. Through our operational, branding and development experience, we assist our clients to evaluate the property in the most effective way possible.

How we provide technical services to our clients?

• By enhancing the value of the asset
• New project development
• Assistance in defining the hotel concept
• Ensuring design that is feasible and functional
• Determining the technical and engineering costs

Food and beverage service department is the revenue generating department in the hospitality sector and has to be managed with utmost delicacy. F&B not only contributes to the revenue generation of the property but also affects the guest perception. The operational areas (Bar and restaurant) in the department should be managed conspicuously. At (name of the firm), we guide the hoteliers in designing and developing the menu, pricing, portion control, wastage control, and staff training and hiring.

How we help our clients to serve the best among the competitors

• Developing unique concepts according to the brand identity of the hotel
• Assistance in F&B managerial process
• Reviewing and evaluating F&B operations

Owning a property and managing one are two different aspects that demand knowledgeable insights in both the fields. Being an owner of the property and ensuring the best management practices is an arduous task for the owner. We assist the owner with our diverse consultancy services to ease the job of being a hotelier. Through safeguarding owner's interest and facilitating the owner's decision-making process, we ensure that the property is managed and built to increase the return on investment. Providing the owners with knowledgeable insights, we assist the owners to undertake best financial, operational and technical decisions.

How we make the job of being a hotelier easy

• By safeguarding owners interest
• Acting as an intermediary between owner and operator
• Monitoring and assessing results while providing feedback to the owner

Sales and marketing department deals with creating awareness about the property as well as selling it. The highly competitive market requires the hoteliers to constantly advance the marketing strategies and identify the arising opportunities. This involves a lot of strategic planning and organizing to manage the ROI of the hotel. We assist our clients in framing effective strategies through pre-analysis of the market and help them alter the plans according to the market requirements.

How we provide consultancy services in sales and marketing of the property

• Develop property positioning strategies to create awareness
• Evaluating a compelling sales plan with various marketing strategies
• Constantly analyzing and evaluating marketing plans

The hospitality industry is a service-oriented industry and strongly relies on its human resources. The employees of the hotel are the one that deals with the guests, therefore, the recruitment and selection of the staff must be done cautiously.  The front line staff creates a perception of the hotel in the minds of guests. We assist the hotel in monitoring and managing the front line staff through various staff training programs. We also help our clients in determining the quantity and quality of staff required in the smooth operating of the property. By guiding our clients to implement appropriate HR development policies, we ensure that each employee reaches its full potential and contributes to the overall enhancement of the property.

How we help our clients in managing human resources of the property

• Review, evaluate and develop required HR managerial procedures and policies
• Developing staff training programs
• Implementing HR development policies
• Staff hiring and training

Without a strong PR management, it is impractical for a hotel to sustain in the competition. Effective implementation of successful advertising and PR strategy is crucial in an industry that relies strongly on the guest experience. Effective communication with the guests is a requisite in increasing awareness and holding a strong position in the market. We work with PR department to create and review PR methodologies and procedures.

How we assist our clients in effectively managing PR

• Developing PR methodologies and procedures
• Tying them up with various advertising agencies
• Building strategies to manage public relations